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Terms & Conditions

Last updated: July 2026

1. Introduction

Welcome to Gotan. These Terms & Conditions ("Terms") govern your use of the website https://gotan.ai (the "Website") and the services offered by Gotan.

By accessing or using our Website or contacting us through our booking form, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. Who we are

Gotan is a digital marketing agency registered in Estonia as a sole proprietorship.

3. No Professional Advice

Information published on this Website is provided for general informational purposes only and should not be considered professional, legal, financial, or business advice.

4. Services

Gotan provides digital marketing and AI solutions for SMEs, including but not limited to:

  • Website and web application development
  • Mobile app development
  • AI automation workflows
  • Data analytics and performance dashboards
  • Ads management campaigns
  • Content creation and marketing

Important: Each specific service engagement is governed by a separate Service Agreement or Proposal signed by both parties. These Terms cover only your use of the Website and general interactions with us — the specific terms of any project are defined in the relevant Service Agreement.

5. Age Requirement

This Website is intended for users aged 18 years or older. By using this Website, you confirm that you are at least 18 years of age.

6. Use of the Website

You agree to use our Website only for lawful purposes and in a way that does not infringe the rights of any third party or restrict or inhibit anyone else's use of the Website.

You must not:

  • Use the Website in any way that violates applicable laws or regulations.
  • Attempt to gain unauthorised access to any part of the Website, our servers, or systems.
  • Use the Website to transmit any harmful code, viruses, or malware.
  • Scrape, harvest, or collect data from the Website without our written permission.

7. Intellectual Property

All content on this Website — including text, graphics, logos, branding, trademarks, designs, icons, images, illustrations, source code, and software — is the property of Gotan or its content providers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, or create derivative works from any content on this Website without our prior written consent.

8. Communication

We may communicate with you by email or other communication channels you provide to us.

9. Booking a Call

When you fill in the Book a Call form on our Website:

  • You provide us with accurate and complete information.
  • You will receive an automated email confirmation acknowledging receipt of your request.
  • After that, we will review your inquiry and respond to you manually — there is no automated booking system.
  • Submitting the form does not create a binding engagement — a separate Service Agreement will be required.

We reserve the right to decline any project or service request at our discretion.

10. AI Disclaimer

Some services provided by Gotan may involve artificial intelligence technologies. AI-generated outputs may require human review and validation. Clients remain responsible for reviewing deliverables before implementation.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Gotan provides the Website and its content on an "as is" and "as available" basis.
  • We make no warranties, express or implied, regarding the Website's availability, accuracy, or fitness for a particular purpose.
  • We do not guarantee uninterrupted or error-free operation of the Website.
  • Gotan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.
  • Our total liability arising from your use of the Website shall be limited to the fullest extent permitted by law.

Specific project liabilities (e.g., for website development, automation workflows, or other services) are governed exclusively by the Service Agreement signed for that project — not by these Terms.

12. No Client-Service Relationship

Your use of the Website, submission of the Book a Call form, or any general correspondence via email does not establish a client-service relationship. A binding relationship is formed only upon the signing of a Service Agreement or Proposal by both parties.

13. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those websites. We encourage you to review their policies before providing any personal data.

14. Termination

We reserve the right to suspend or terminate your access to the Website at any time, without prior notice, if you violate these Terms or applicable laws.

15. Force Majeure

We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, or failures of third-party providers.

16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Republic of Estonia.

Any disputes arising from these Terms shall first be resolved through amicable negotiation. If no resolution can be reached within 30 days, the dispute shall be submitted to the Harju County Court (Harju Maakohus) in Tallinn, Estonia.

Nothing in this section limits your rights as a consumer under applicable EU or Estonian law.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement regarding use of this Website and supersede any previous versions.

19. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. By continuing to use the Website after changes take effect, you accept the revised Terms.

20. Contact

If you have any questions about these Terms, please contact us at:

Email: info@gotan.ai

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